Find your tracking number
As soon as your order ships, we send a shipping confirmation email with your tracking number and a link to follow your package. Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays).
Ways to check your order status
- Shipping confirmation email: click the tracking link in the email.
- Order confirmation email: use the "View your order" button to see your order status page at any time.
- Your account: sign in with the email address you used at checkout to view your orders and tracking.
Estimated delivery times
| Method | Delivery time after shipping |
|---|---|
| Standard | 3–7 business days |
| Expedited | 2–3 business days |
| Overnight | 1 business day |
Can't find your email?
Check your spam or promotions folder and search for "Gosky". If you still can't find it, contact us with your order number and the email used at checkout.
Package delayed, lost or marked delivered but not received?
Carrier tracking can take up to 24 hours to update after your label is created. If your package hasn't moved in 5 business days, or it's marked delivered but you can't find it, check with neighbors and your building's mailroom, then contact us within 7 days of the delivery date and we'll help resolve it. See our Shipping Policy for details.
Email: sales@goskypaws.com
Phone: +1 (310) 981-3704
Hours: Monday–Friday, 9:00 AM – 5:00 PM ET (closed on U.S. federal holidays)